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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. Will my moving company charge me for materials? Most moving companies will provide quilted pads for protecting your furniture at no additional cost. However, you will most likely be charged for additional supplies such as tape, packing paper and boxes. Are movers able to transport my pets? No, moving trucks are not properly equipped to transport pets and the box can be dangerous because of heavy objects. If possible, keep your pets at a friend, family member’s or kennel during the day of your move. Will my movers clean my home once my move is complete? Most professional movers will clean up any mess they have made during the actual move. However, they don’t perform general house cleaning so you must hire a professional cleaning service or perform this task yourself. What are the options for coverage of any lost or damaged items during transit? You can choose your type and level of protection from the following: cash value liability, full replacement liability or weight based liability. Should I disassemble my furniture before the move? You can do this if you have time, but it’s not required. If your movers need to dismantle any furniture, they will reassemble it in your new home. How long do I have to inspect my belongings for lost or damaged items after the move? You generally have 60 days to perform this inspection and notify your moving company of any problems. What is a binding estimate? This guarantees the exact cost of the move based on any services requested or deemed necessary at the time of the estimate. Additional services that are requested or required such as shuttle service, additional packing or adding items will be added to the cost of the estimate. What are additional services? These include services such as appliance servicing, stair carries or shuttle service that you request or are required. They will result in additional charges. Can I leave my clothing in dresser or chest drawers? You can leave lightweight clothing such as blouses, lingerie, shirts and sweaters in drawers. However, don’t leave heavy items such as sheets, table linens or books in drawers because they damage the furniture. Also remove any valuable or fragile items before the move. What is valuation? This refers to the degree of value of your shipment. A valuation charge compensates movers for assuming a greater degree of liability than the base transportation charges. |
